Close CRM Pricing 2026: $9 to $139, Team Costs and AI Credits

By CRM SortedPrices verified 3 Nov 2026Research-based

Short answerclose.com/pricing

As of November 3, 2026, Close costs $9 a month on Solo (1 user), $35 per user on Essentials, $99 on Growth and $139 on Scale, billed annually. Billed monthly, the same plans cost $19, $49, $109 and $149. Close shows prices in US dollars only and has no free plan.

Most sales teams need Growth, because Solo and Essentials include no workflows, bulk email or power dialer. Calling, SMS and phone numbers are billed on top by usage, and the AI credits included with each plan stop growing after 10 users.

Billed annually, a five-person team pays $5,940 a year on Growth or $2,100 on Essentials, before calling costs and add-ons.

Close's pricing page, 3 Nov 2026 — Close's own pricing page · captured 3 Nov 2026 from Finland; Close shows USD only · full evidence below

Plans and prices

Solo
For one seller working alone, with calling, email and SMS built in.
Up to 1
Billed yearly
$9
Billed monthly
$19
Adds: Built-in calling, email and SMS (usage billed separately), Leads, contacts, opportunities and sales pipelines, Chloe AI assistant and AI Agents (agents use AI credits)
Essentials
For small teams that want shared leads, tasks and reporting in one place.
No cap
Billed yearly
$35
Billed monthly
$49
Adds: Unlimited users and leads, Shared inbox, tasks and team activity reporting, Email open tracking
GrowthPick
For teams that want to make more calls and automate follow-up.
No cap
Billed yearly
$99
Billed monthly
$109
Adds: Workflows: automated email, SMS and next steps, Bulk email, email and text scheduling, Send As, unsubscribe management, Power dialer and voicemail drop
Scale
For high-volume calling teams that need advanced controls.
No cap
Billed yearly
$139
Billed monthly
$149
Adds: Predictive dialer, Live call coaching (listen, whisper, join), Unlimited call recording retention

Plan	Billed yearly	Billed monthly	Seats	Adds
SoloFor one seller working alone, with calling, email and SMS built in.	$9	$19	Up to 1	Built-in calling, email and SMS (usage billed separately), Leads, contacts, opportunities and sales pipelines, Chloe AI assistant and AI Agents (agents use AI credits)
EssentialsFor small teams that want shared leads, tasks and reporting in one place.	$35	$49	No cap	Unlimited users and leads, Shared inbox, tasks and team activity reporting, Email open tracking
GrowthPickFor teams that want to make more calls and automate follow-up.	$99	$109	No cap	Workflows: automated email, SMS and next steps, Bulk email, email and text scheduling, Send As, unsubscribe management, Power dialer and voicemail drop
ScaleFor high-volume calling teams that need advanced controls.	$139	$149	No cap	Predictive dialer, Live call coaching (listen, whisper, join), Unlimited call recording retention

Per seat per month in USD, as shown on the vendor's page.

Limits on each plan

Solo: 1 user only · Up to 10,000 leads · No workflows, bulk email or email scheduling · No email open tracking · 3 connected email accounts · Call recordings kept 30 days · 500 AI credits a month
Essentials: No workflows ("Workflows not included") · No bulk email, email scheduling or Send As · No power dialer · 3 connected email accounts · Call recordings kept 30 days · 1,000 AI credits per user a month, pooled up to 10,000
Growth: No predictive dialer or live call coaching · No custom reports (Explorer), custom objects or advanced permissions · Call recordings kept 90 days · 1,500 AI credits per user a month, pooled up to 15,000
Scale: 2,000 AI credits per user a month, pooled up to 20,000 · Call Assistant transcripts still cost extra

Which plan does your team need?

Growth is the plan most small teams end up on. Growth is the cheapest plan with workflows, bulk email and the power dialer, which are the reasons most 2 to 20 person sales teams pick Close. Essentials at $35 works only if your reps send every email and make every call by hand. Move to Scale when you need a predictive dialer, live call coaching, custom reports or rules on which rep sees which leads.

If you need	Lowest plan
Built-in calling, email and SMS	SoloCalls, SMS and numbers are billed by usage on top
Two-way email sync	Solo3 connected email accounts on Solo and Essentials, 10 on Growth and Scale
Meeting notes for Zoom, Teams and Meet (AI Notetaker)	SoloUses no AI credits
Connect ChatGPT or Claude through MCP	Solo
More than one user	Essentials
Email open tracking	Essentials
Local Presence caller ID	Essentials
Automated follow-up (workflows with email, SMS and tasks)	Growth
Bulk email to many prospects	Growth
Power dialer	Growth
AI email rewrite, lead summaries and suggested actions	Growth
Automatic lead assignment	Growth
Predictive dialer	Scale
Live call coaching	Scale
Custom reports (Explorer)	Scale
Custom objects	Scale
Custom roles and lead visibility rules	Scale
Phone call transcripts and summaries (Call Assistant)	SoloPaid add-on on every plan: $50 a month plus $0.02 a minute

What your team pays per year

Your team7 seats

Plan	2 seats	5 seats	10 seats	20 seats	Your 7
Solo	Over cap	Over cap	Over cap	Over cap	Over cap
Essentials	$70/mo$840/yr	$175/mo$2,100/yr	$350/mo$4,200/yr	$700/mo$8,400/yr	$245/mo$2,940/yr
GrowthSmall-team pick	$198/mo$2,376/yr	$495/mo$5,940/yr	$990/mo$11,880/yr	$1,980/mo$23,760/yr	$693/mo$8,316/yr
Scale	$278/mo$3,336/yr	$695/mo$8,340/yr	$1,390/mo$16,680/yr	$2,780/mo$33,360/yr	$973/mo$11,676/yr

Team cost per month, then per year. Per-seat price billed yearly, times seats.

Close by buyer profile

Each profile's must-haves applied to Close's plans, at that profile's typical team size, billed yearly. Open any row in the Finder to change the inputs.

Founder, first CRM3 seatsGood fitGrowth · $297/mo
Covers this profile's must-haves.
Sales team, 5 to 2010 seatsGood fitGrowth · $990/mo
Covers this profile's must-haves.
Revenue leader30 seatsGood fitScale · $4,170/mo
Covers this profile's must-haves.
Marketer4 seatsFits, with gapsGrowth · $396/mo
No lead scoring on any plan.
Agency or consultancy5 seatsFits, with gapsGrowth · $495/mo
No projects after the sale on any plan.
AI-native team5 seatsGood fitGrowth · $495/mo
Covers this profile's must-haves.
Switching CRM8 seatsGood fitGrowth · $792/mo
Covers this profile's must-haves.

Profile	Fit	Plan and cost	Notes
Founder, first CRM3 seats	Good fit	Growth$297/mo (≈ €265)	Covers this profile's must-haves.
Sales team, 5 to 2010 seats	Good fit	Growth$990/mo (≈ €884)	Covers this profile's must-haves.
Revenue leader30 seats	Good fit	Scale$4,170/mo (≈ €3,726)	Covers this profile's must-haves.
Marketer4 seats	Fits, with gaps	Growth$396/mo (≈ €354)	No lead scoring on any plan.
Agency or consultancy5 seats	Fits, with gaps	Growth$495/mo (≈ €442)	No projects after the sale on any plan.
AI-native team5 seats	Good fit	Growth$495/mo (≈ €442)	Covers this profile's must-haves.
Switching CRM8 seats	Good fit	Growth$792/mo (≈ €708)	Covers this profile's must-haves.

What the pricing page doesn't show

Essentials has no workflows

Both versions of the pricing page say "Workflows not included" on Solo and Essentials. Automated email and SMS follow-up, bulk email, email scheduling and the power dialer start on Growth at $99 per user billed annually, almost three times the Essentials price.

Calling, SMS and phone numbers cost extra

Close bills telephony separately from your plan, from a prepaid usage balance with a card on file. Close says most outbound calls cost about $0.02 a minute and numbers start at about $1 a month. Calls are rounded up to the next minute, a forwarded call counts as two calls and a transferred call as at least three. The default monthly spending limit is $100.

Included AI credits stop at 10 users

Each plan adds AI credits per user, but only for the first 10 users: the shared pool tops out at 10,000 credits on Essentials, 15,000 on Growth and 20,000 on Scale. A 20-person Growth team gets the same 15,000 credits as a 10-person team. Credits reset monthly and do not roll over.

Chloe's AI calls use credits and calling minutes

A Chloe voice agent call uses AI credits and normal per-minute calling charges for the whole connected time, dead air included. Close has no global credit cap or per-agent limit, and it does not publish how many credits a minute uses. When the pool runs out, voice agents, enrichment and auto updates pause until you buy more.

Call transcripts are a paid add-on on every plan

The AI Notetaker for Zoom, Teams and Meet is free, but transcripts and summaries of phone calls need AI Call Assistant: $50 a month per billing account plus $0.02 per recorded minute, even on Scale.

Monthly billing costs up to twice as much on the small plans

Solo is $19 instead of $9 a month when you pay month to month, and Essentials $49 instead of $35. On Growth ($109 vs $99) and Scale ($149 vs $139) the monthly premium is only $10 per user.

An annual plan cannot be cut mid-term

Annual plans can be upgraded during the term, but downgrades and cancellations only take effect at the end of it. Monthly plans can change or cancel at any time. New purchases have a 30-day money-back guarantee.

Reporting and permission controls are Scale-only

Custom reports (Explorer), custom objects, custom roles, lead visibility rules and required fields all need Scale at $139 per user billed annually. Call recordings are kept 30 days on Solo and Essentials and 90 days on Growth.

US texting has registration fees

Sending SMS to US numbers needs A2P 10DLC registration: a one-time $4 brand fee ($44 above 6,000 messages a day) plus a $15 campaign verification fee, then $1.50 a month per campaign. SMS itself is charged per 140-character unit at Twilio rates.

Ways to pay less

Annual billing takes $10 to $14 per user off a month on the team plans: Essentials $35 instead of $49, Growth $99 instead of $109, Scale $139 instead of $149. Solo drops from $19 to $9.
Close's billing help says it offers discounts to customers with 10 or more seats who commit for 12 months or more. The amount is not published.
The 14-day free trial needs no credit card and includes 1,000 AI credits and some calling credit.
Every new purchase has a 30-day money-back guarantee.
Close offers free migration help for standard moves from HubSpot, Salesforce, Pipedrive and other CRMs. Complex migrations may carry professional services fees.

Does AI cost extra in Close?

CreditsAI use draws on a monthly allowance of credits. Use more and you buy more.

Every Close plan includes monthly AI credits, and you pay more only when AI calls, enrichment or automatic updates use up the pool; transcripts of phone calls are a separate $50 a month add-on.

Close meters its AI with credits (prepaid units of AI work). Each plan includes 500 to 2,000 credits per user a month, pooled across the team but counted for at most 10 users. Chloe voice calls, AI Enrichment (6 credits per field), Auto Updates and AI steps in workflows draw on the pool, and Chloe Chat does too after each user's free weekly allowance, if your admin allows it. The AI Notetaker, AI search, lead and email summaries, AI email rewrite and suggested actions use no credits. Extra credits start at $20 a month for 1,200.

Chloe AI assistant (Chat)Plan: Solo and upCost: Free weekly allowance per user (resets Sunday), then AI credits if the admin allows it
Chloe voice agents (AI calls that qualify and book)Plan: Solo and upCost: AI credits plus normal calling rates for the full connected time; credits per minute not published
AI Enrichment (company size, industry, LinkedIn URL…)Plan: Solo and upCost: 6 AI credits per field filled
AI Notetaker for Zoom, Teams and MeetPlan: Solo and upCost: Included, no credits
AI search and knowledge sourcesPlan: Solo and upCost: Included, no credits
MCP server (ChatGPT, Claude and other assistants)Plan: Solo and upCost: Included
Auto Updates (CRM fields filled from calls)Plan: Growth and upCost: AI credits
Chloe steps in workflowsPlan: Growth and upCost: AI credits
AI email rewrite, lead and email thread summaries, suggested actionsPlan: Growth and upCost: Included, no credits
AI Call Assistant (phone call transcripts and summaries)Plan: Add-on on all plansCost: $50 a month per billing account + $0.02 per recorded minute; uses no credits
Extra AI creditsPlan: All plansCost: From $20 a month for 1,200 credits to $10,000 for 1,000,000

Feature	Plan	Cost
Chloe AI assistant (Chat)	Solo and up	Free weekly allowance per user (resets Sunday), then AI credits if the admin allows it
Chloe voice agents (AI calls that qualify and book)	Solo and up	AI credits plus normal calling rates for the full connected time; credits per minute not published
AI Enrichment (company size, industry, LinkedIn URL…)	Solo and up	6 AI credits per field filled
AI Notetaker for Zoom, Teams and Meet	Solo and up	Included, no credits
AI search and knowledge sources	Solo and up	Included, no credits
MCP server (ChatGPT, Claude and other assistants)	Solo and up	Included
Auto Updates (CRM fields filled from calls)	Growth and up	AI credits
Chloe steps in workflows	Growth and up	AI credits
AI email rewrite, lead and email thread summaries, suggested actions	Growth and up	Included, no credits
AI Call Assistant (phone call transcripts and summaries)	Add-on on all plans	$50 a month per billing account + $0.02 per recorded minute; uses no credits
Extra AI credits	All plans	From $20 a month for 1,200 credits to $10,000 for 1,000,000

Usage and add-on prices (USD)
	Price	Plans
Outbound calls	Most about $0.02 a minute (Twilio pay-as-you-go rates, rounded up to the minute)	All plans
Phone numbers	From about $1 a month, by country and type	All plans
SMS	Twilio SMS rates per 140-character unit, by country	All plans
MMS (US and Canada)	$0.03 outgoing, $0.01 incoming	All plans
AI Call Assistant (call transcripts and summaries)	$50 a month per billing account + $0.02 per recorded minute	Add-on on all plans
Additional organization	$50 a month each	Growth and Scale include 1
US A2P 10DLC SMS registration	$4 or $44 brand fee + $15 campaign verification, then $1.50 a month	Anyone texting US numbers

Call, number and add-on prices are on the pricing page; SMS, MMS, A2P fees and rounding rules are in Close's help center (Variable Usage Costs), read 2026-11-03. Telephony is invoiced separately from the plan.

Included AI credits per month
	Per user	Users that count	Shared pool (max)
Solo	500	1	500
Essentials	1,000	10	10,000
Growth	1,500	10	15,000
Scale	2,000	10	20,000
14-day trial	Fixed	Whole account	1,000

Credits are pooled across the account, reset each billing cycle and do not roll over. Users beyond the tenth add no credits.

Extra AI credit plans (USD, per month)
	Monthly price	Credits	Per credit
Tier 1	$20	1,200	$0.0170
Tier 2	$50	3,200	$0.0160
Tier 3	$100	7,000	$0.0140
Tier 4	$150	11,400	$0.0130
Tier 5	$200	16,000	$0.0130
Tier 6	$300	25,200	$0.0120
Tier 7	$400	36,000	$0.0110
Tier 8	$500	47,000	$0.0110
Tier 9	$750	72,000	$0.0100
Tier 10	$1,000	100,000	$0.0100

From Close's AI Credits help article, read 2026-11-03. Tiers continue to $10,000 a month for 1,000,000 credits at $0.0100 each. Purchased credits also reset monthly and do not roll over. Upgrades are charged in full with no proration; downgrades apply next cycle.

Limits per plan
	Solo	Essentials	Growth	Scale
Users	1	Unlimited	Unlimited	Unlimited
Leads	10,000	Unlimited	Unlimited	Unlimited
Connected email accounts	3	3	10	10
Call recording retention	30 days	30 days	90 days	Unlimited
Custom fields	250	250	250	250
Custom activities	None	None	250	250
Roles and permissions	Standard	Standard	Standard	Advanced

From the comparison tables on close.com/pricing, 2026-11-03. Contacts are unlimited on every plan; Solo caps leads (companies), not contacts.

Price history

4 Aug 2024
Close sold three plans: Startup at $49 per user a month billed annually ($59 monthly), Professional at $99 ($109) and Enterprise at $139 ($149).
Source: Internet Archive copy of close.com/pricing
14 Jan 2025
A cheaper Base plan appeared at $19 per user a month billed annually ($29 monthly), next to Startup, Professional and Enterprise.
Source: Internet Archive copy of close.com/pricing
15 May 2025
Plans renamed and repriced: Solo $9 ($19 monthly, 1 user), Essentials $35 ($49), Growth $99 ($109) and Scale $139 ($149). Essentials replaced Startup at $14 less per user billed annually; Growth and Scale kept the Professional and Enterprise prices.
Source: Internet Archive copy of close.com/pricing
15 Oct 2025
The pricing page charged Premium phone numbers (call routing, phone menus, round robin) at $19 a month per line and billed enrichment by usage. By November 2026 Close's help center says the Premium Phone Numbers charge has ended and enrichment uses AI credits.
Source: Internet Archive copy of close.com/pricing; Close help center, Variable Usage Costs
7 Jun 2026
Monthly AI credits per plan (500, 1,000, 1,500 and 2,000 per user) appear on the pricing page. The April 1, 2026 copy did not list them. Seat prices were unchanged.
Source: Internet Archive copy of close.com/pricing
24 Oct 2026
Confirmed on close.com: Solo $9 ($19 monthly), Essentials $35 ($49), Growth $99 ($109), Scale $139 ($149) per user per month, USD only.
Source: Price check by CRM Sorted
3 Nov 2026
Rechecked on close.com: no price change. Close was testing a new pricing page layout at close.com/pricing-2 next to the classic one; both showed the same prices.
Source: Price check by CRM Sorted

Who Close fits

It fits when

Your team sells by phone and email and wants calling, SMS and a dialer inside the CRM, without a separate phone system.
You want automated follow-up across email, SMS and calls, and can budget for Growth at $99 per user billed annually.
You want an AI agent that calls and qualifies leads, and you are ready to pay for its credits and minutes.
You are a solo seller who needs a real CRM with calling for $9 a month.

Look elsewhere when

You need email automation on a smaller budget and rarely make calls. Pipedrive includes automations and sequences on Growth at $39 per seat billed annually, but has no built-in calling. See details
You want a flexible data model and custom objects without paying for Scale. Attio lets you build your own objects, and Plus costs $35 per user billed annually (up to 10 seats). See details
You want marketing and sales tools from one vendor. HubSpot bundles email marketing, forms and a sales CRM. Check its onboarding fees first. See details
You manage relationships more than a calling pipeline. folk is a lighter, contact-first CRM for small teams. See details

FAQ

How much does Close CRM cost?

Billed annually, Close costs $9 a month on Solo (1 user), $35 per user per month on Essentials, $99 on Growth and $139 on Scale. Billed monthly, the plans cost $19, $49, $109 and $149. Calling, SMS and AI credits beyond your plan's pool are billed separately. Prices checked November 3, 2026.

Is Close CRM free?

No. Close has no free plan. The 14-day free trial needs no credit card and includes 1,000 AI credits and some calling credit. After the trial, the cheapest plan is Solo at $9 a month billed annually.

How much is Close per month?

Billed month to month, Close costs $19 on Solo, $49 per user on Essentials, $109 on Growth and $149 on Scale. Paying for a year lowers that to $9, $35, $99 and $139 per user per month.

What does Close cost for a team of 5?

Billed annually, 5 users cost $2,100 a year on Essentials, $5,940 on Growth and $8,340 on Scale. Billed monthly, Growth for 5 users is $545 a month. Calling and SMS usage come on top.

What does Close cost for 10 users?

Billed annually, 10 users cost $4,200 a year on Essentials, $11,880 on Growth and $16,680 on Scale. Billed monthly, Growth for 10 users is $1,090 a month. Close's billing help says teams of 10 or more seats can ask for a discount on a 12-month commitment.

Does Close Essentials include workflows?

No. Close's pricing page says "Workflows not included" on Solo and Essentials. Workflows, bulk email, email scheduling and the power dialer start on Growth at $99 per user per month billed annually.

How much do calls cost in Close?

Calls are billed by usage at Twilio's pay-as-you-go rates, on top of your plan. Close says most outbound calls cost about $0.02 a minute and phone numbers start at about $1 a month. Calls are rounded up to the next minute, and forwarded or transferred calls are charged as several calls.

How do AI credits work in Close?

Each plan includes AI credits every month: 500 on Solo and 1,000, 1,500 or 2,000 per user on Essentials, Growth and Scale, pooled up to 10,000, 15,000 or 20,000. Chloe voice calls, enrichment (6 credits per field), Auto Updates and AI workflow steps use them. Credits do not roll over, and extra credits start at $20 a month for 1,200.

How much does Close Call Assistant cost?

AI Call Assistant costs $50 a month per billing account plus $0.02 per recorded minute, on any plan. It transcribes and summarizes calls longer than 30 seconds and all voicemails, and it does not use AI credits.

What is the difference between Close Growth and Scale?

Scale costs $40 more per user per month billed annually ($139 vs $99). It adds the predictive dialer, live call coaching, unlimited call recording retention, custom reports, custom objects, advanced permissions with lead visibility rules, and 2,000 instead of 1,500 AI credits per user.

Can you cancel Close at any time?

Monthly plans can be upgraded, downgraded or cancelled at any time. Annual plans can be upgraded during the term, but downgrades and cancellations take effect at the end of it. Every new purchase has a 30-day money-back guarantee.

Does Close show prices in euros?

No. Close lists prices in US dollars only, with no currency switcher. A visit from Finland on November 3, 2026 still showed dollar prices.

What happened to Close's Startup, Professional and Enterprise plans?

Close replaced them in 2025. Startup ($49 billed annually) became Essentials at $35, Professional became Growth at $99 and Enterprise became Scale at $139. A short-lived Base plan at $19 was replaced by Solo at $9. Guides that still quote $49 or $29 as the entry price are out of date.

Does Close CRM have an app?

Yes. The Close mobile app for iOS and Android is included on every plan, along with a desktop app.

Does Close have an MCP server?

Yes. Close runs a hosted MCP server at mcp.close.com that connects ChatGPT, Claude and other assistants to your Close data with OAuth. MCP access is ticked on every plan in the pricing comparison table.

Where these prices come from

Every price on this page was read from close.com/pricing on 3 Nov 2026. Dollars and euros are shown only where the page showed them. This is research, not a paid placement.

Close plan cards in USD, billed annually (new layout)2026-11-03 · USD · Local headless browser from Finland, full page; close.com/pricing redirected to the test layout at close.com/pricing-2, annual is the default
Close plan cards in USD, billed monthly (new layout)2026-11-03 · USD · Local headless browser from Finland, full page, Monthly toggle selected
Plan comparison table with all sections open (new layout)2026-11-03 · USD · Local headless browser from Finland, full page with every comparison section expanded
Classic layout with the comparison matrix open, billed annually2026-11-03 · USD · Local headless browser from Finland, classic close.com/pricing layout, every matrix section expanded
Classic layout plan cards, billed monthly2026-11-03 · USD · Local headless browser from Finland, classic close.com/pricing layout, Monthly selected
Close plan cards in USD, billed annually2026-10-24 · USD · Local headless browser from Finland; page defaulted to Annually and showed USD only
Close plan cards in USD, billed monthly2026-10-24 · USD · Local headless browser from Finland; Monthly toggle selected